Legal

Refund policy.

This page will describe cancellations, returns and refunds. The final terms must be reviewed against the consumer law that applies to your customers.

Placeholder document. This text is a structural draft only and is not legal advice. Replace each section with the final policy reviewed for your jurisdiction before selling.

Cancellation before dispatch

[Editable] Describe how an order can be cancelled before it ships and how the refund is issued.

Right of withdrawal

[Editable] State the statutory withdrawal period and conditions for your jurisdiction.

Return conditions

[Editable] Describe the condition a returned motorcycle or accessory must be in, including mileage, packaging and documentation.

Return shipping costs

[Editable] State who pays return freight for a withdrawal versus a faulty product.

Refund processing

[Editable] State the refund method and processing time once a payment provider is configured.

Faulty or damaged products

[Editable] Describe the inspection, repair, replacement and refund process.